RETURN, REFUND & CANCELLATION POLICY

At Makizh.com, we aim to provide quality products and a smooth shopping experience. Please read our return and refund policy carefully.

• Orders can be cancelled before dispatch only.

• Once the order is dispatched, cancellation is not allowed.

To request cancellation, please contact us immediately after placing the order.

We offer replacement only, not open returns.

Replacement is applicable if:

• Wrong product delivered

• Product damaged during transit

• Manufacturing defect

Conditions:

• Request must be raised within 48 hours of delivery

• Clear photos or videos must be shared for verification

• Product must be unused and in original packaging

Refunds are issued only if replacement is not possible.

Refunds may be approved if:

• Product is out of stock for replacement

• Order is cancelled before dispatch

• Verified quality issue with no replacement option

Refunds or replacements are not applicable for:

• Used or installed products

• Customized or made-to-order items

• Products damaged due to misuse or improper handling

• Electrical or consumable items once opened (unless defective)

• Approved refunds will be processed within 7–10 working days

• Refunds will be credited to the original payment method

• Shipping charges (if any) are non-refundable

• Replacement shipping may be borne by Makizh.com or customer depending on case approval

Makizh.com reserves the right to take the final decision on returns, replacements, or refunds after verification.

Makizh.com operates with trusted suppliers and logistics partners. Product availability and delivery timelines may vary depending on location and supplier operations.